Scheduling Manager
Responsibilities
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Coordinate schedules for caregivers and clients
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Match caregivers to clients based on skills, availability, and client preferences
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Fill open shifts promptly, including urgent and last-minute requests
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Communicate schedules and updates to caregivers, clients, and coordinators
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Monitor attendance, call-offs, and tardiness
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Maintain accurate scheduling records in agency software
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Ensure compliance with company policies, labor laws, and care plans
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Collaborate with Care Coordinators regarding staffing needs and performance
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Recruiting and onboarding new caregivers
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Participation in after-hours phone rotation1st Responsibilities
Qualifications and Skills
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High school diploma or equivalent
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Scheduling, staffing and/or caregiver experience
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Management experience
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Strong organizational and multitasking skills
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Excellent communication and problem-solving abilities
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Ability to work in a fast-paced, sometimes high-pressure environment
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Proficiency with scheduling software and Microsoft Office
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Knowledge of home care regulations is a plus
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Time management and attention to detail
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Decision-making under pressure
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Interpersonal and customer service skills
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Flexibility and adaptability
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Conflict resolution
Benefits/Compensation
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Full Time
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Pay Rate is $18 per hour
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1st Shift
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PTO
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Health, Dental, & Vision
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401K
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Paid Holidays
Location
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Erie, PA
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
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