Inside Account Manager
We are seeking a motivated Account Manager to manage and grow assigned customer accounts while building long-term client relationships. This role combines consultative sales, account management, and customer engagement, with strong earning potential through commission following an initial training period. The ideal candidate is customer-focused, organized, and driven to succeed in a performance-based sales environment.
Responsibilities
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Serve as the primary point of contact for assigned customer accounts
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Build and maintain strong, long-term relationships with clients
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Understand customer needs, purchasing processes, and business challenges
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Manage and grow revenue within existing accounts
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Identify upsell, cross-sell, and expansion opportunities
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Prepare quotes, pricing, and sales proposals
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Conduct regular account check-ins and follow-ups
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Maintain accurate account notes, forecasts, and activity in CRM systems
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Collaborate with internal teams to ensure customer satisfaction
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Process sales orders, returns, and credits as needed
Qualifications and Skills
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Strong written and verbal communication skills
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Customer-focused mindset with a professional demeanor
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Strong organizational and time-management skills
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Comfortable managing multiple accounts simultaneously
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Proficiency with Microsoft Office (Outlook, Excel, Word)
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Ability to learn products, systems, and sales processes
Benefits/Compensation
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Full Time
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First shift (8:30am – 5:30pm)
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$55,000/yr during initial training period
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Once training is complete base salary drops to $30,000/yr + commission
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While earnings vary, the typical middle range for Account Managers is $70,000–$100,000 annually, with lower earnings common in the first year and higher earnings achieved by top performers.
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Temp to hire position
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Erie, PA 16510
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.





