Home Care Coordinator/Case Manager
We are seeking an organized, dependable, and compassionate Home Care Coordinator to join a growing home care team in Erie, PA. This position is responsible for coordinating caregivers and client services, managing schedules, handling day-to-day issues, and helping ensure clients receive reliable, quality care in their homes. The ideal candidate is a strong communicator and quick problem-solver who is comfortable taking initiative, managing multiple priorities, and working with clients, families, and caregivers in a fast-paced environment.
Responsibilities
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Coordinate caregiver schedules based on client needs, availability, and location
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Manage schedule changes, call-offs, and other staffing issues as they arise
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Communicate regularly with clients, families, caregivers, and service coordinators
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Help address client concerns and resolve problems quickly and professionally
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Monitor client needs and assist with updates or changes to services
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Assist with recruiting, onboarding, and training caregivers
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Maintain accurate documentation and required client/caregiver information
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Help ensure services remain compliant with agency and Pennsylvania requirements
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Travel locally as needed to support clients and caregivers
Qualifications and Skills
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Previous management, supervisory, or team leadership experience required
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Home care, healthcare, caregiving, case management, or similar experience strongly preferred
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Scheduling or staff coordination experience preferred
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Strong communication and phone skills
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Excellent organization and attention to detail
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Ability to think quickly and problem-solve when unexpected situations arise
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Comfortable managing difficult situations and client concerns
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Self-motivated, dependable, and able to take initiative
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Comfortable using computers and learning scheduling/documentation systems
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Must have a valid driver's license and reliable personal vehicle
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Ability to obtain required PA clearances/background checks and TB testing
Benefits/Compensation
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Full Time
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First shift (8am – 5pm)
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$18+/hr based on experience
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Temp to hire position
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Erie, PA
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
