Dental Office Receptionist
A local dental office is seeking a dependable and personable Dental Office Patient to join their front office team. This role is responsible for creating a welcoming patient experience, managing daily office operations, and ensuring accuracy in scheduling, payments, and insurance verification. his would be a great fit for someone who is outgoing, detail-oriented, and enjoys helping others feel comfortable and cared for in a professional healthcare setting.
Responsibilities
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Greet and assist patients in person and over the phone in a professional and courteous manner.
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Schedule and confirm patient appointments, maintaining accuracy in the office calendar.
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Verify patient insurance coverage and collect co-pays or outstanding balances.
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Process payments and maintain accurate financial records for patient accounts.
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Answer incoming calls, respond to inquiries, and direct calls appropriately.
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Ensure patient records are updated and properly maintained.
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Coordinate with dental staff to support smooth daily operations.
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Uphold confidentiality standards and adhere to HIPAA regulations.
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Maintain a clean and professional front office environment.
Qualifications and Skills
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High school diploma or equivalent required; additional education or training in office administration preferred.
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Previous experience in a dental, medical, or healthcare office setting strongly preferred.
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Strong organizational and time management skills with attention to detail.
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Excellent verbal and written communication skills.
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Ability to manage multiple tasks and work effectively in a fast-paced environment.
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Proficiency with office software and practice management systems (preferred but not required).
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Friendly, professional demeanor with a focus on patient care.
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Must obtain Pennsylvania state clearances (provided by employer).
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Must complete TB test and Hepatitis B vaccine (provided by employer).
Benefits/Compensation
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Full Time
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First shift (8am-4:30pm)
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$15/hr
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Temp to hire position
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Erie, PA 16509
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
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