Customer Service Representative
Career Concepts is seeking an upbeat and detail-oriented Customer Service Representative for a well-established manufacturing company. This role works closely with the Production and Sales departments to ensure customer orders are processed accurately and efficiently. The ideal candidate will have prior office or customer service experience, strong Microsoft Excel skills, and a proactive attitude. This position is perfect for someone who enjoys working in a team environment, takes pride in going the extra mile for customers, and wants to grow with a company that values reliability and collaboration.
Responsibilities
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Serve as the main contact for customer inquiries and orders
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Communicate daily with Production and Sales teams to ensure accuracy
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Process purchase orders, updates, and changes in a timely manner
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Provide pricing and delivery details to customers as needed
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Maintain accurate records in company systems
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Support colleagues and promote a positive, team-focused work environment
Qualifications and Skills
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Previous office or customer service experience required
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Proficient with Microsoft Excel and general computer programs
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Strong attention to detail and organization
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Excellent communication and interpersonal skills
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Dependable, proactive, and customer-focused
Benefits/Compensation
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Full Time
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First shift (8am – 4:30pm)
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$18.50+/hr based on experience
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Temp to hire position
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Conneaut, OH 44030
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
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