Customer Service Representative
We are seeking a friendly and detail-oriented Customer Service Representative to join a client company in Erie, PA. This position is ideal for someone with strong office or customer service experience who enjoys working with people and supporting daily operations in a professional environment.
Responsibilities
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Answer and direct incoming phone calls while providing excellent customer service.
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Assist customers with inquiries, order processing, and account updates.
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Maintain accurate records, files, and documentation.
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Support general office operations, including data entry and administrative tasks.
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Collaborate with team members and management to ensure smooth office workflow.
Qualifications and Skills
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Previous customer service or office experience required.
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Strong communication and interpersonal skills.
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Ability to multitask and stay organized in a fast-paced environment.
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Comfortable with computers, office software, and learning new systems.
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High school diploma or equivalent required.
Benefits/Compensation
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Full-time
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First shift (8am-5pm)
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18/hr based on experience
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Temp to Hire
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
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Benefits after Probation period
Location
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Erie, Pa
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
