Shipping and Receiving Administrative Clerk
We are seeking a Shipping and Receiving Administrative Clerk for a client company in Erie, PA. This position supports the day-to-day administrative side of customer orders, shipping, and receiving. The individual will work with customers and internal team members to process orders, maintain accurate information and documentation, answer questions, and help make sure orders move through the process correctly and on time. This is a good fit for someone who has previous office or customer service experience and is comfortable working with detailed information throughout the day.
Responsibilities
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Receive and process customer orders, including entering order information and making updates or changes when needed.
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Review order information for accuracy, including customer details, product information, quantities, pricing, and shipping information.
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Prepare and maintain paperwork and documentation related to customer orders, shipping, and receiving.
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Communicate with customers by phone and email regarding orders, product information, pricing, shipping questions, and other account needs.
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Answer incoming phone calls and direct calls or questions to the appropriate person when needed.
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Provide customers with accurate information and follow up on questions or concerns related to their orders.
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Assist with order changes, cancellations, and other adjustments throughout the order process.
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Maintain accurate customer, order, shipping, and receiving records within company systems.
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Complete regular data entry and administrative tasks related to daily order activity.
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Work with other departments to communicate order information and help resolve discrepancies or issues.
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Keep files, paperwork, and electronic records organized and up to date.
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Assist with additional office and administrative duties as needed to support daily operations.
Qualifications and Skills
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Previous office, administrative, customer service, order processing, shipping/receiving, or related experience preferred.
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Comfortable communicating with customers by phone and email.
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Strong attention to detail when entering and reviewing order information.
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Ability to stay organized while handling multiple orders, requests, and administrative tasks.
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Comfortable using computers, Microsoft Office, and learning company-specific software or systems.
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Ability to communicate and work effectively with customers, coworkers, and management.
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High school diploma or equivalent required.
Benefits/Compensation
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Full Time
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First shift (8am – 5pm)
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$18/hr
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Temp to hire position
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Erie, PA 16511
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
