Customer Service & Data Entry Coordinator
A professional and detail-oriented individual is needed to support a busy office environment in a customer-facing role. This position involves high-volume customer communication, handling incoming inquiries, assisting with scheduling and record updates, completing data entry, and serving as the first point of contact for visitors and callers. The ideal candidate excels in communication, thrives in a structured environment, and enjoys supporting both customers and internal team members.
Responsibilities
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Answer and route incoming phone calls in a high-volume environment
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Serve as receptionist and first point of contact for customers and visitors
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Coordinate customer inquiries and updates using CRM systems
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Maintain accurate records and perform data entry
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Assist with scheduling, documentation, and team coordination
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Handle payments and maintain cash/transaction accuracy
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Support customer service operations and problem-solving
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Contribute to a positive and collaborative team environment
Qualifications and Skills
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Strong customer service orientation and communication skills (written and verbal)
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Organization, attention to detail, and multitasking ability
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Reliable and adaptable with good judgment and problem-solving skills
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Ability to handle money and complete computer-based tasks
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CRM experience preferred (Salesforce recommended), training available
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Ability to work well independently and as part of a team
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Required clearances (FBI fingerprint, child abuse, criminal, national SO) – reimbursed
Benefits/Compensation
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Full Time (34 hours)
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Monday-Thursday
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First shift (8:30am – 5pm)
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$20/hr based on experience
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Temporary position only until 4/30/26
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Weekly pay while employed through Career Concepts
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Benefits available while employed through Career Concepts
Location
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Edinboro, PA
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
