Cash Application and Collections Analyst
Our client is seeking a detail-oriented and results-driven Cash Application and Collections Analyst to support their accounts receivable operations. This role is responsible for accurately applying customer payments, managing a large portfolio of accounts, investigating and resolving payment discrepancies, and partnering with internal teams to improve collections processes. The ideal candidate will bring strong analytical skills, a collaborative mindset, and a commitment to maintaining healthy customer relationships while achieving collection goals.
Responsibilities
· Post daily cash receipts into the JD Edwards accounting system with precision and timeliness.
· Apply customer payments, reconcile accounts, and ensure accurate allocation of funds.
· Identify and research all customer short pays and deductions, working with internal warranty, pricing, and sales teams to resolve issues.
· Monitor accounts receivable email inbox, respond promptly to inquiries, and address billing discrepancies.
· Manage a portfolio of over 100 customer accounts, tracking balances, initiating ACH payments, and setting up payment plans for past due accounts.
· Partner with Sales Managers on complex pricing or special quoted projects to ensure correct invoicing.
· Prepare and deliver weekly deduction reports to executive leadership.
· Host bi-weekly status meetings with sales teams to address outstanding receivables and account matters.
· Place customers on credit hold when necessary and manage resolution/escalation processes.
· Coordinate with Customer Service and Pricing departments to streamline AR procedures and improve process efficiency.
· Maintain accurate lockbox records for incoming payments and ensure compliance with internal controls.
· Assist with ad hoc projects and general accounting support, including tax filing, journal entry recording, and royalty payout monitoring.
Qualifications and Skills
· Associate or Bachelor’s degree in Accounting, Finance, or related field preferred, or equivalent work experience.
· 2+ years of experience in accounts receivable, cash application, and/or collections.
· Proficiency in JD Edwards or similar ERP systems.
· Strong Microsoft Excel skills and experience with reporting.
· Excellent communication, problem-solving, and relationship management skills.
· Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Benefits/Compensation
· Full-time
· First shift (8am-5pm)
· $20+/hr based on experience
· Temp to Hire
· Weekly pay while employed through Career Concepts
· Benefits available while employed through Career Concepts
· Benefits after Probation period
Location
· Erie, Pa
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
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